L & M Motors Incorporated

  • 4.5 of 5 stars
5 reviews

400 W 53rd Ave, Anchorage, AK 99518, us

(907) 563-4994

Email: 

Website URL: 

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Hours
 
Specialties
Reminds you when routine maintenance is needed
Guarantees all work for at least 1 month or 1000 miles
Happily gives binding estimates
Loaners
No
Notes
 
They are always honest
4.4/5
They are competent
4.8/5
Their repair price is reasonable
4.4/5
They complete the work in a timely manner
4.0/5
They respond well when they screw something up
4.6/5
They take the time to explain the problems and necessary repairs
4.6/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.4/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.2/5
The shop is located in a safe neighborhood
3.8/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Jan 14, 2005
Mike Feeney is the owner of L&M Motors and is usually present, in charge and does a super job of listening to customer problems, explaining what needs to be done and what was done and what the costs will be or are. I feel he listens to me and other customers and stands behind his work. He has refunded money paid for work we deemed not to be needed and he has corrected things not fixed to our satisfaction...with no added charge. I feel comfortable here and not intimidated by guys in white coats and/or ties. Mike is usually in shorts, behind the counter and busy talking on the phone or to customers in person. The coffee pot is on. On the bleak side, the parking lot is dirt and is messy mud in wet weather. My auto service home since 1992.
Jun 16, 2005
Mike and the shop are great. Customer service is real here. They take the time with you and treat you as they would like to be treated. L&M keeps great records of their work. They have also told me what needs to be done, and more importantly, what doesn't. I am very comfortable dropping off my car here and saying "fix what needs fixing." Not too many places left that you can do that. I recommend to all my friends. They also offer a military discount. Much appreciated!
Nov 07, 2011
Jul 15, 2007
Ditto with the other comments...I will ALWAYS take my vehicle there for any work needed. Their customer service, honesty, and great work is nothing less than outstanding. (and yes, the coffee is good too). This place was recommended to me by many friends.
Aug 06, 2007
Since I like to keep my cars forever (nearly) and own a 94 Taurus and 95 4Runner, L&M has done quite a bit of work for me over the years. I truly appreciate their honesty and care. Mike Feeney, the owner is always there and just will not do any repairs that are unneeded. He has saved me hundreds of dollars and keeps my vehicles in top shape. I recommend L&M every chance I get. Truly a diamond in the rough.

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